Last-Name, First-Name Confusion

Because ServiceBuilder detauls to display last name, first name, but requires entering names first name, last name, it can get confusing.

I am thinking of a solution whereby if a comma is typed during entry, either it is ignored, or a warning comes up telling people to enter names in the regular format.

Or better yet-- if a comma is detected, ServiceBuilder could sense that the last name is entered first, and switch the fields around automatically.